Passcode Change

Request a new code or level of authority.

Submit A New Passcode

Request A New Passcode

Passcode Level of Authority Guide

Level One
a. Cancel an incident

Level Two
a. Cancel an incident
b. Enter temporary open/close times
c. Receive current event history information
d. Receive old history information

Level Three
a. Cancel an incident
b. Enter temporary open/close times
c. Receive current event history information
d. Receive old history information
e. Activate a live test

Level Four
a. Cancel an incident
b. Enter temporary open/close times
c. Receive current event history information
d. Receive old history information
e. Activate a live test
f. Display account

Level Five
a. Cancel an incident
b. Enter temporary open/close times
c. Receive current event history information
d. Receive old history information
e. Activate a live test
f. Display account
g. Temporarily update account information

Level Six
a. Cancel an incident
b. Enter temporary open/close times
c. Receive current event history information
d. Receive old history information
e. Activate a live test
f. Display account
g. Temporarily update account information
h. Enter “no action”

Level Seven
a. Cancel an incident
b. Enter temporary open/close times
c. Receive current event history information
d. Receive old history information
e. Activate a live test
f. Display account
g. Temporarily update account information
h. Enter “no action”
i. Permanently update account information – must be sent in writing

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Peoria, AZ 85381

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