Alarm Monitoring & Dual-Path Communication

Cutting the phone line was the standard defeat method for decades. That problem has changed shape rather than disappeared — copper POTS lines are being retired nationwide, and cutting the internet feed is the modern equivalent.

If your commercial alarm still reports over a phone line, that’s the single most important thing to fix about your system.

The panel detects the alarm and transmits over its primary path, with the secondary path as backup. Our central station — staffed 24 hours a day — receives the signal. An operator follows your specific call list and dispatch instructions.

Police are dispatched. If your system includes video verification, the operator reviews the clip first and reports a confirmed intrusion. Your key holders are contacted, and the event is logged and available to you.

An unverified alarm is one of thousands a police department receives, the overwhelming majority of which are false. A verified alarm — where an operator has seen a person inside your building — is a crime in progress.

What that gets you: higher dispatch priority in many jurisdictions, dramatically fewer false-alarm fees, and faster actual response.